How to look after your Eyelash Extensions

How to look after and take care of your Eyelash Extensions?


It's critical that you have all the necessary information to properly care for your lashes.


Lash extensions are delicate and require some care to ensure that they stay on for as long as possible. The answer to the question "How long will they last?" is highly dependent on you as the client and what you do (or don't do) with them.

Why must I look after eyelash extensions?

  • The condition of your natural lashes – keeping your extensions clean and dirt/oil free will enhance the health of your natural lashes. If you don't clean your lashes on a regular basis, they may become irritable and fall out quicker due to a build-up of dead skin and dirt.

  • The infill costs/finical factors - If you take care of your lashes and keep them in good condition, you won't need to come in as often or for as long of an infill appointment, which will save you money. Our infills are priced according to the number of lashes that need to be replaced each time.

  • They will look better for longer - Eyelash Extensions that are masked with make-up, oil, dirt/mascara become closed so the fluffiiness of the fans created by your lash artist are damaged so make sure you keep them clean for the fullest, fluffiest desired look.

What TO do to look after lash extensions;

  • For at least 24-36 hours, keep them as dry as possible. This means that its ideal to not wash your hair during this time. Avoiding steamy surroundings, such as excessive hot showers, spas, saunas, and face steamers for at least 24 hours. If it's a really hot and humid day, try to avoid going outside. All of this will ensure that the glue cures as well as possible.

  • They are technically waterproof after 24 hours, however if you swim or sit in a hot spa daily, they will probably not last as long as if you didn't, due to rubbing when water gets in your eyes.

  • Use oil-free makeup removers and cleansers on your face, especially eye makeup removers and products. If you have an oily face, use blotting papers, mattifying lotions, and an oil-control moisturiser to regulate it as much as possible.

  • Make sure you are using oil-free products on and around your eyelids particularly eye makeup removers and cleaners.

  • BE SURE to clean and wash your lashes with a professional lash shampoo at least a few times a week, this is vital to the longevity, health, and condition of your lash extensions.

What NOT to do with lash extensions;

  • Avoid touching them as much as possible, especially in the first few hours. The more you touch them, the more your fingers' oils accumulate on them, putting additional strain on the lash root, etc.

  • Do not play with or pick at your lashes, rub your eyes roughly. If you are a picker, it can really damage your natural lashes

  • Do not use oily products on your eyes or face

  • Do not use waterproof or oil based mascara or eyeliner (felt tip/pen-style liquid liner is usually fine, or we stock a range of suitable makeup items)

  • Do not use baby wipes/makeup wipes/cotton pads to wipe makeup off them – they may tug and pull on the lashes

  • Do not try to remove them yourself – as it may damage your natural lashes.

  • Do not use cleansing oils, coconut oil or any oil based products on your face as this will interrupt the bond in the glue.

  • Do not put strip lashes on top of your extensions

  • Be careful when lighting a cigarette or being exposed to an open heat/flame as this may singe and frazzle your lash extensions.

What is normal when you have Eyelash Extensions?

  • Some people with sensitivity may notice slight redness and develop quite dry eyes just after having the lash treatment done. This usually goes away after an hour or so, so there's no need to be concerned. If you have any concerns, please contact your lash artist/lash technician.

  • It's natural to lose a few lashes each day between 1-5. Don't be alarmed if you see your lash extensions now and then (as they are much larger and more noticeable than your natural lashes). When your natural lash which has an extension attached is ready to come out, it will be replaced with a new baby lash so there is no need to panic. Some days you'll lose none, while others you'll lose three or four. It's completely natural and does not mean your eyelashes are all going to fall out and be damaged!

  • Some lash cycles are more rapid than others. Your lashes may shed more frequently every few months than at other times. It usually indicates that you have a lot of new growth, and when you arrive at your appointment, your lash artist may notice that there is a lot more lashes to be lashed! Or on the flip side they may still look fantastic after 4 or 5 weeks if they have not shed much.

  • There are no two sets of lashes that are alike. The styling, sizes, weights, and curls are tailored to each individual's eye shape, natural lash condition, and preferences. Depending on your eye shape, each style will appear differently. Please be aware that, even if you desire the same thing, your lashes will not look exactly like others you have seen.

  • You should expect to need an infill anytime from 2–3 weeks. Sets with more lashes (Russian/Volume) tend to last longer than those with fewer (Classic). Lashes that are shorter in lengths tend to last that bit longer too.


What’s not normal when you have Eyelash Extensions?

  • If you experience severe itching and/or red/swollen eyes in the first several days following your lash appointment, it's possible that you're having an allergic reaction. Unfortunately, they are almost unavoidable; nonetheless, they are quite uncommon and treatable. If you are concerned, please contact your lash artist or seek medical advice.

  • In the first few days, if there is an excessive amount of shedding of the lash extensions from the natural lashes. This is unusual, but if your lashes are shedding excessively during the first three days of application, please contact us so we can troubleshoot and/or examine your lashes.

  • Excessive shedding - if the lash extensions have come off the natural lashes in the first few days (1-3 days). This is unusual so be sure you have followed the correct aftercare and contact your lash artist/technician if you are unsure, as they will be able to assess your lashes and the reason as to why they may have fallen out rapidly.

  • If your eyes feel gritty or sandy after having your lash extensions on for a while, this could indicate that you need to clean your lashes more frequently and correctly. Your technician can assess your lash routine and advise you on how to clean them properly if you are not doing so.

When/why you should get Infills?


If you wish to maintain your lashes, its recommended to book your infills between 2-3 weeks, however this can differ from client to client. Timing depends on factors such as:

  • Your lash artist, the more lashes applied, the longer they last (as there is more to lose)

  • Your aftercare routine – how well are you cleaning/looking after them?

  • Your lash cycle and how fast you are shedding/growing new lashes

  • Your skin type (oilier complexions usually shed lashes faster)

Before you come to your appointment:

  • It's a good idea to book ahead, especially for evening and weekend appointments, as these are the most popular times and often book out months in advance.

  • Let your lash artist know if you would like anything to change, if you would like to go for a thicker set or try hybrids instead of classics. As they may need more time to create different desired looks

  • Attending regular maintenance sessions will preserve the condition of your natural lashes, as well as retaining the volume you desire

  • Avoid arriving to your appointment with heavy makeup or any eye makeup on as this will disrupt the time allocated to you for your lashing appointment – make sure your eyes are perfectly clean. Unclean lids and lashes will prevent the lash extensions from bonding well and may mean the longevity of the lashes short.

Lashes are an investment, so make sure you take good care them …

Here’s a list of golden rules

  • Do not expose your lashes to heat (sunbeds, saunas, or steam rooms) for 48 hours.

  • Do not get your extensions wet for 48 hours after your appointment.

  • Avoid rubbing your eyes.

  • Do not use eyelash curlers, as these will damage your lashes.

  • Be very gentle when cleansing the eyelash area.

  • Do not use oil-based products on or around the eye lids as the oil dissolves the glue bond and can make your extensions fall out a lot sooner than desired.

  • Do not use oil-based cleansers and make-up removers. Simple non-oil-based eye make-up remover is your best bet.

  • Use eye make-up products that contain no oils, as oil dissolves glue. Liquid eye liners and cream-based eye shadows do contain oil, unless otherwise stated. Pencil eyeliners and powder eye shadows do not contain oils.

  • Never pick or pull at your lashes. If you want them to be removed, you should always seek a professional.



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